Hacienda Cusin Hotel - Otavalo

Hacienda Cusin Hotel - Otavalo

$$$$|View on mapOtavalo, Ecuador|
8.4
Great29 reviews
69 photos
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Rooms and Guests2 Guests, 1 room
Hacienda Cusin Hotel - Otavalo
$$$$
Overview

The 4-star Hacienda Cusin Hotel Otavalo is located a mere 650 metres from San Pablo Del Lago and boasts a library and a garden.

Location

4 Volcanoes is approximately 2 km from the hotel, while Mariscal Sucre airport is 75 km from it.

Terminal de San Pablo bus station can be found at a moderate distance from the accommodation.

Rooms

Certain rooms have a balcony and a lounge area for your convenience. Guests can also make use of a separate toilet and a shower, as well as comforts such as hair dryers and towels. Enjoy views of the garden, while staying at Hacienda Cusin Hotel.

Eat & Drink

The accommodation offers on-site breakfast in the restaurant.

Leisure & Business

A sun terrace and a picnic area are available for an additional charge. This Otavalo hotel provides guests with cycling, ping-pong, and squash, along with bicycles for rent. Sports lovers can participate in bike loans and horse riding tours arranged by the Hacienda Cusin Otavalo. Business travellers are welcome to use a business centre offered on site.

Good to know
Check-in/Check-out
from 14:30-23:59
until 12:00
Amenities
Private parking is possible on site for free.
Wireless internet is available in the hotel rooms for free.
Other information
Breakfast
At the hotel Hacienda Cusin guests are invited to a full breakfast served for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Building
Number of rooms:31
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Standard Suite
  • Max:
    2 persons
  • Shower
  • Heating
Family Room
  • Max:
    4 persons
  • Shower
  • Heating
Presidential Suite
  • Max:
    2 persons
  • Shower
  • Heating
Show 3 more room typesLess

Facilities

Main facilities

Free Wi-Fi

Free Wi-Fi in rooms

Free parking
Luggage storage
24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Snack bar

Shuttle

Paid airport shuttle

Spa and relaxation

Back massage

Head massage

Full body massage

Spa & wellness centre

Laundry

Sports & Fitness

  • Hiking
  • Horseback riding
  • Cycling
  • Billiard tables
  • Darts
  • Table tennis
  • Yoga class

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Grocery shopping service
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Live entertainment
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Public Bath

Room view

  • Garden view

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • AM/FM alarm clock

Room decor

  • Parquet floor
Show all facilitiesHide facilities

Essential information about Hacienda Cusin Hotel

💵 Lowest room price 213 NZ$
📏 Distance to centre 9.3 km
🗺️ Location rating 8.0
✈️ Distance to airport 71.2 km
🧳 Nearest airport Mariscal Sucre, UIO

Location

Address
The address has been copied.
Calle Chiriboga, Otavalo, Ecuador
Map view
Calle Chiriboga, Otavalo, Ecuador
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
100457
San Pablo Del Lago
380 m
Restaurant
Hacienda Cusin
20 m

Reviews of Hacienda Cusin Hotel

8.4 /10
Great
Verified reviews  
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Location8.0
Rooms8.0
Service9.2
Dining10.0
Facilities8.0
Guest reviewsWrite a Review
  • T
    Tony
    United States
    left 13 reviews
    Wrote a review on 26 Jan
    Very good
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service7.0
    Dining5.0
    7.0
    free wi-fi
    coffee shop
    limited food options

    Great free Wi-Fi and lovely coffee shop. Restaurant food could use improvement. limited options.

    Presidential Suite
  • P
    Pete
    United States
    left 18 reviews
    Wrote a review on 19 Dec
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    friendly staff

    Ideal for a family getaway

    We had an very nice time at this place. The staff were super friendly, they even arranged a special flower arrangement for our friend that left her speechless.

    It wasn’t cheap but still reasonable given the experience.

    Presidential Suite
  • C
    Caroline
    United States
    left 2 reviews
    Wrote a review on 04 Dec
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    hot water bottles

    Request the hot water bottles for a cozy evening in bed. it's a simple yet effective detail the hotel provides.

    Presidential Suite
  • J
    Jon
    United States
    left 1 review
    Wrote a review on 30 Oct
    Needs improvement
    Doesn't recommend the hotel
    Location6.0
    Rooms8.0
    Service5.0
    Dining5.0
    5.0
    broken air conditioning
    slow service

    During our stay, the air conditioning wasn't working properly, making the room uncomfortable. We also found the service to be quite slow, especially during check-in, which added to our frustration. It was disappointing that we had to ask multiple times for basic amenities like towels and toiletries.

    Superior Double Room
  • M
    Mark
    United States
    left 1 review
    Wrote a review on 16 Aug
    Nice
    Doesn't recommend the hotel
    Location7.0
    Rooms9.0
    Service9.0
    Dining6.0
    6.0
    warm ambiance
    delicious breakfast
    sporadic wi-fi
    limited lunch options
    noise levels

    Staying here was a delightful experience. The warm ambiance created by nightly fires was perfect for relaxation, while the incredible organic gardens offered a chance to explore local flora and learn from the knowledgeable gardener. The breakfast was a highlight, featuring fresh, locally-sourced ingredients that were both delicious and satisfying. However, the Wi-Fi connection was sporadic, making it hard to stay connected, and missed out on lunch options was a disappointment. Additionally, the noise levels in some areas could be improved for a more serene experience.

    Superior Double Room
  • J
    James
    United States
    left 13 reviews
    Wrote a review on 18 Jun
    Perfect
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service9.0
    Dining9.0
    9.0
    delicious breakfast
    cozy evenings
    beautiful gardens
    spotty wi-fi

    Waking up each morning to a delightful breakfast and enjoying cozy evenings by the fireplace made my stay really special. The beautiful gardens offered perfect spots to relax, and I especially loved exploring the scenic hiking trails nearby. The Wi-Fi could be a bit spotty, but honestly, disconnecting just added to the charm! 🌿

    Superior Double Room
  • T
    Terry
    United States
    left 1 review
    Wrote a review on 16 Jun
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    welcoming staff
    beautiful gardens

    picture-perfect tranquility with personalized touches like hot water bottles

    Hacienda Cusin is a breathtaking oasis with fruitful gardens, stunning historical architecture, and welcoming staff. The cozy ambiance created by the nightly fires and warm beds truly enchanted us!

    Presidential Suite
  • D
    Dave
    United States
    left 3 reviews
    Wrote a review on 26 May
    Perfect
    Recommends the hotel
    Location10.0
    Rooms8.0
    Service10.0
    Dining9.0
    9.0
    cozy ambiance
    poor wi-fi

    The property is a stunning oasis with beautiful organic gardens, lovely landscapes, and cozy fires in the evening. The warm hospitality truly made our stay special, with attentive staff who ensured we were comfortable and well-fed during our four nights. The morning meals were a delightful surprise, featuring fresh ingredients that kept our taste buds dancing.

    The Wi-Fi connection was a bit spotty in certain areas, which made it challenging to stay connected.

    Superior Double Room
  • D
    Dave
    United States
    left 2 reviews
    Wrote a review on 24 Feb
    Perfect
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service9.0
    Dining8.0
    9.0
    historical decor
    ample gardens
    friendly staff
    spotty wi-fi
    limited dining options

    Hacienda Cusin is filled with quirky, historical decor, featuring vibrant artworks, stunning tapestries, and roaring fireplaces that create an enchanting atmosphere. The ample gardens and pathways made it easy for me to explore at my own pace.

    Wi-Fi was spotty in some areas.

    Double Room
  • R
    Ron
    United States
    left 10 reviews
    Wrote a review on 10 Feb
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    delicious breakfast
    beautiful gardens
    cozy ambiance
    missed dining
    no complaints

    Oh man, the breakfast was outstanding! Waking up to a spread that kept our taste buds dancing was a treat. And don’t even get me started on the organic gardens—Louis, the head gardener, showed us around and shared the secrets of the herbs and veggies. It felt like a culinary adventure! Plus, sipping cocktails by the cozy fires created a vibe that was simply magical.

    Honestly, we loved everything and found zero complaints. But let’s be real. even perfection can shine brighter. Missing out on lunch or dinner on site was a bummer, but it just gives us another reason to come back soon!

    Presidential Suite

FAQ about Hacienda Cusin

Which attractions can we visit during our stay at the Hacienda Cusin Hotel hotel?
You can always visit one of the highly rated landmarks, San Pablo Del Lago, placed 650 meters from the Hacienda Cusin Hotel hotel. Another landmark that is worth your while is 4 Volcanoes located a 5-minute ride away.
Is airport shuttle provided by the 4-star Hacienda Cusin Hotel?
Airport shuttle is one of the services offered by the 4-star Hacienda Cusin Hotel. Please inform the hotel staff about your estimated arrival time.
Can we park our car at Hacienda Cusin Hotel hotel?
Yes, Hacienda Cusin Hotel hotel provides parking spaces on site.
Does the Hacienda Cusin Hotel serve breakfast?
Yes, guests can enjoy breakfast, served daily in the restaurant of the Hacienda Cusin Hotel.
What is the timeframe for check-in and check-out in the hotel?
Guests of the hotel can check in from 14:30 to 23:59 and check out from 12:00.
How much does a room at the hotel cost?
The prices at the hotel start from $180.
What payment methods are accepted in the 4-star Hacienda Cusin Hotel hotel?
At the 4-star Hacienda Cusin Hotel hotel, guests can pay using Visa, Mastercard, and American Express as well as other payment methods.
What room types does Hacienda Cusin Hotel comprise?
Hacienda Cusin Hotel provides such room types as Queen Room, Triple Room, and Guest Room.
Which facilities are included in the rooms at the 4-star Hacienda Cusin Hotel?
Most rooms of the 4-star Hacienda Cusin Hotel include a balcony and a lounge area as well as a safe box provided for guests' security.
Which facilities does the hotel provide?
Top locations of the hotel include a luggage room and a restaurant, whereas guests' safety will be ensured with a safety deposit box and 24-hour security service.
Check rooms and rates
Check-in
Select date
-
Check-out
Select date
Rooms and Guests2 Guests, 1 room